'"I love this type of pettiness'": Entitled shop owner demands neighboring business clean their windows for free due to “seniority," windows get stained instead

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  • "Insulting me won't get your windows cleaned"

    This isn't my story, but one of my clients. I off course got permission to post, all be it with fake names.
  • Let's set the scene: This happened last week. My client (C, 25F) is a store owner of a fancy boutique store in an awesome off main street in one of the larger European cities.
  • It might be off main street, their street has been consistently voted the most fancied streets of the city.
  • Due to the original middle age building, the overhanging plants and the general good, relaxing vibes that hang there.
  • One of the downsides of the overhanging plants in the street is that during the seasons the windows of the stores tend to get really dirty real fast.
  • Plant seeds tend to stick to the windows, leaving stains. That means you have to clean your windows by daily.
  • Now onto the story: C is a smart woman. When she mops the windows of her store, she adds a chemical to her soap.
  • Some coat that makes the seeds not stick to the windows. This means she only has to clean her windows once per week.
  • Sometimes even less. Her neighbouring store owner Karen (K, 40F) noticed and one day when C is doing her cleaning routine, K comes storming out.
  • This is the convo that follows: K: How do you keep your windows so clean? I demand to know.
  • C: I add some expensive coating to the water. K: *thinking about this* So, in your current water is that coating? C; Yes.
  • K: Great, let me know when your done with my windows. C: Why would I clean your windows? K: Because, as the senior storeowner of this street, I deserve it.
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  • C: Will you reimburse my time? K: Don't be silly, my store attracts so many consumers to the street, I pay to with that clientele.
  • C: *realising their stores sell **VERY** different products* So, you want me to do it for free?
  • K: So you youngsters do manage to understand (insert local non-english language). Good, off you go. Let me know when it's done.
  • At this point C is shocked at the entitlement and decides there and then to take revenge for the disrespect.
  • She cleans and dries her own windows. And when she's done, she throws the remaining water against the windows of K's store.
  • She even goes out of her way to make another bucket of water to throw to the remaining windows of K's store and goes back to business.
  • Sounds innocent enough right? Wrong, C knows that if you don't dry the windows after washing them you'll get stains.
  • However, the chemical that C adds to coat her windows hardens those stains. Meaning: you can hose them down, but once the windows dries.
  • The stains returns. This continues to happens, until the coating to completely removed from the windows. Which takes about 6 months.
  • K didn't dried her windows and she threatened legal action against C. That never happend.
  • What did happen was that K got a professional window cleaner to get rid of the coating. It took them three cleaning sessions to do it.
  • Setting K back several hundred euro's. Moral of the story: insulting C will make you windows look dirty for a long time.

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